AFNOR Association
Francaise de Normalization / National
Institute of France.
ANSI American
National Standards Institute.
ASQ American
Society for Quality
BB (Black Belt) See Master Black Belt, Green Belt.
BSI British
Standards Institute.
BNQ Bureau
de normalisation du Québec
CAP College
of American Pathologists (USA)
CDC Centers for Disease Control and Prevention (USA)
CE Mark Conformitè Europeënne
Mark
CLCA Closed-loop corrective action
CEN European Committee for Standardization (Brussels)
CLIA Clinical Laboratory Improvement Amendments (USA)
CLSI Clinical
and Laboratory Standards Institute.
CLSI GP26 Application of a Quality Management
System Model for Laboratory Services (Quality document).
CLSI HS1 A Quality Management System Model
for Health Care (Quality document).
CMPT Clinical
Microbiology Proficiency Testing Program
CMS Centers
for Medicare and Medicaid Services (USA)
COLA Commission
on Laboratory Accreditation (USA)
CQA Certified Quality Auditor.
CQI Continuous
Quality Improvement.
CQMgr Certified Quality Manager.
CSA Canadian
Standards Association.
CTQ critical to quality.
CV Coefficient of variation
DAP Diagnostic Accreditation Program in British
Columbia.
DGAC Dangerous Goods Advisory Council.
DMADV (Define,
measure, analyze, design and verify)
DMAIC (Define opportunities, Measure performance, Analyze opportunity,
Improve performance, Control performance) A methodology used by Six Sigma.
DPMO Defects per million opportunities.
See Six Sigma.
DRIFT Do It Right the First Time
EA European
Accreditation.
EBSA European Biological Safety Association.
EQA External Quality Assessment
FMEA
Method (FMECA) Failure Mode and Effect (and Criticality)
Analysis.
FOCUS-PDSA Find, Organize, Clarify, Understand,
Select—Plan, Do, Study, Act (Quality improvement
tool).
GB (Green
Belt) Six Sigma
GBEA Guideline for Good Analysis Performance (France)
GOARN Global Outbreak Assistance and Response Network
IATA International Air Transport Association
ICAO International Civil Aviation Organization
IEC International Engineering Consortium
IHR International Health Regulations
ILAC International
Laboratory Accreditation Cooperation.
ILAC-G13:2000 Guidelines for the Requirements
for the Competence of Providers of Proficiency Testing Schemes.
ISO International
Organization for Standards.
ISO 9000 International standards for quality.
Fundamentals and vocabulary document.
ISO
9001:2000 Standard: Quality management systems-Requirements.
ISO 15189:2003 Standard for medical laboratories.
ISO/IEC Guide 43 Proficiency testing by
inter-laboratory comparisons
ISR International Sanitary Regulations
JCAHO Joint Committee for the Accreditation of Healthcare Organizations.
LIMS Laboratory Information Management System
LQM Laboratory
Quality Management.
MBB (Master Black Belt) Six Sigma
MIL-STD-105E A
military standard that describes the sampling procedures and tables
for inspection by attributes.
MBTI (Myers-Briggs type indicator)
MSDS Material safety data sheet
NCCLS - now CLSI
PDCA Plan,
Do, Check, Act (Quality improvement tool)
PDSA Plan, Do, Study, Act (Quality improvement
tool)
PFMEA Process Failure Mode and Effects
Analysis
PHEIC Public Health Emergency of International Concern
PLCO Provincial Laboratory Coordinating Office (British Columbia, Canada)
POLQM Program
Office for Laboratory Quality Management. Description
PT Proficiency Testing
PTS Proficiency Testing Schemes
QA Quality Assurance
QC Quality Control
QMPLS Quality
Management Program – Laboratory
Services (Ontario, Canada)
QMS Quality Management System
QSE Quality System Essentials
RAB Registrar
Accreditation Board.
RAM Reliability/availability/maintainability.
RPN (Risk Priority Number) The risk priority number of a failure
mode and its effect(s) before improvement.
SCC Standards Council of Canada.
SD Standard deviation
SDOs (Standards Development Organizations) Organizations
that are dedicated to the task of developing and communicating laboratory
standards.
SI Units Modernized metric system, called SI from the
French name le Systeme international d'unites.
SIPOC chart/ diagram Suppliers, Inputs, Process, Outputs, Customers
In some cases, Requirements of the Customers can be appended to the end
of the SIPOC for further detail. See Six Sigma.
SPC Statistical Process Control
SWOT Analysis Strengths, Weaknesses,
Opportunities, Threats.
TDG Transportation of Dangerous Goods.
TDGR Transportation of Dangerous Goods
Regulations.
TOC Theory of Constraints.
TQM (Total Quality Management)
TAT (Turn Around Time)
ULC Underwriters Laboratories of Canada.
VBM Value Based Management.
VOC Voice
of the customer (Six Sigma)
WHA World Health Assembly
WHMIS Workplace Hazardous Materials Information System
WHO World Health Organization
